Digital on Demand recognizes the importance of protecting the privacy of all personal information provided by its customers, including users of digitalondemand.com and other Digital on Demand affiliated websites (collectively “Digital on Demand Sites”). We created the following policy guidelines with a fundamental respect for our customers´ right to privacy and because we value our relationships with our customers. Your visit to the Digital on Demand Sites is subject to this Privacy Statement and our Online Terms and Conditions.
This Privacy Statement describes the types of information we collect how we may use that information and with whom we may share it. Our Privacy Statement also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our marketing lists or ask us any questions you may have about our use of your personal information. It also explains how you may elect to stop receiving communications about our products and services.
Digital on Demand collects personal information when: you purchase our products; you submit questions or comments to us; you request information or materials; you request warranty or post-warranty service and support; you register products; you participate in surveys; you participate in promotions, premiums, sweepstakes or contests; you apply for employment; and by other means that may be specifically provided for on the Digital on Demand Sites or in our correspondence with you.
The type of information collected directly from the user may include your name, your company’s name, physical contact information, address, billing and delivery information, e-mail address, the products you use, your local dealer, preferences, and interests and information relating to the sale or installation of your product.
We may collect information about your interaction with Digital on Demand Sites and services. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, and your browser add-ons. We may also use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take on our sites and services. The cookies allow us to recognize you when you return to the Site and to provide you with a customized experience that we feel will be of value to you. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type, capabilities and language, your operating system, access times and referring Web site addresses.
Personal data collected on our websites may be stored and processed in the United States or any other country in which Digital on Demand or its affiliates, joint ventures, or third-party servicers maintain facilities.
We use your personal data to deliver services or execute transactions you request, such as providing information about Digital on Demand products and services, processing orders, answering customer service requests, facilitating use of our Web sites, and so forth. In order to offer you a more consistent experience in interacting with Digital on Demand, information collected by our websites may be combined with information we collect by other means.
We use the personal and non-personal data for product development, including for such processes as idea generation, product design and improvements, detail engineering, market research and marketing analysis.
We may use the personal and non-personal data to improve our websites (including our security measures) and related products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our websites to your preference or interests.
We may use your personal data to inform you of products or services available from Digital on Demand. When collecting information that might be used to contact you about our products and services, we often give you the opportunity to opt-out from receiving such communications. Moreover, in our email communications with you we may include an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 15 business days.
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and may use it only to consider you for current and future employment opportunities.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
Digital on Demand shares customer information, including personal information, within our family of companies, including our subsidiaries and affiliates.
We may retain other companies and individuals to perform functions on our behalf consistent with this Online Privacy Statement. Examples include credit card processors, data analysis firms, customer support specialists, email vendors, web hosting companies, information services consultants/vendors and fulfillment companies. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Online Privacy Statement.
Digital on Demand uses reasonable precautions to keep the personal information disclosed to us secure. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information. For example, we store sensitive personal data on computer systems with limited access that are located in facilities to which access is limited. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine. Nonetheless, Digital on Demand does not guarantee the security, accuracy or completeness of any such information or procedures.
For sites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others. If you are sharing a computer with anyone you should always logout before leaving a website so that subsequent users will not be able to access your data.
The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Digital on Demand Sites.
The Digital on Demand Sites are not directed to minors, especially those children under the age of thirteen (13), and we do not knowingly collect personal information from minors on the Demand on Demand Sites. If we become aware that we have inadvertently received personal information from a minor on the Digital on Demand Sites, we will delete the information from our records.
To change or update your personal information please send a “remove” email to info[at]digitalondemand.com and re-register with the new information.
In most cases, we provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you request information regarding a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on the request form.
If you no longer wish to receive any of our various marketing communications, you may choose to opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org.
Of course, you can always decline to submit personal information to any of our services, in which case Digital on Demand may not be able to provide those services to you.
If you have questions regarding this privacy statement, our handling of your personal data, or your privacy rights under applicable law, including California Civil Code Section 1798.83, please contact us by mail at the address below.
Digital on Demand
Attn: Marketing Department
44 Garden Street, Unit 3
Danvers, MA 01923
Digital on Demand reserves the right to modify this privacy statement from time to time. If we decide to change our Privacy Statement, we will post the revised Statement here. We suggest that you periodically consult this Privacy Statement.
This Privacy Statement was last amended on January 1, 2021.